Complete Refurbished FAQ

💬 Complete FAQ for OldLaptops.in & NutechService.com

(Covers all 20 typical questions customers ask about refurbished laptops)

1️⃣ How reliable are refurbished laptops compared to new ones?

At nutechservice.com, every device is restored and tested by Nutech Service engineers. Each laptop passes 25+ diagnostic tests and stress checks.
Performance is almost identical to a new system — only the outer body might show minor cosmetic signs of use. You get certified quality at nearly half the price.

2️⃣ What are the risks of buying refurbished laptops?

The main risks are fake sellers, used laptops being sold as “refurbished,” or no warranty.
We remove all these risks by offering:

  • A genuine warranty
  • Original OS licence
  • Component-level certification
  • Easy return/replacement support

3️⃣ What questions should I ask before buying?

Ask:

  • Who refurbished it? (✅ Nutech Service)
  • What’s the warranty? (✅ 3–12 months)
  • What’s the battery health? (✅ Minimum 80%)
  • Is the OS genuine? (✅ Yes, licensed and activated)
  • Can I return it? (✅ Within 7 days)

Transparency is our policy.

4️⃣ What specifications are best for me?

  • 🎓 Students & Office Users: i5, 8 GB RAM, 256 GB SSD
  • 🧑💻 Programmers: i5/i7, 16 GB RAM, SSD
  • 🎨 Designers & Editors: i7/i9, GPU, 16 GB+ RAM
  • 🌐 General Users: i3/i5, SSD, 8 GB RAM

Our experts at Nutech Service can recommend models as per your budget and needs.

5️⃣ How much warranty or after-sales support will I get?

  • Standard warranty: 1–3 months (included) vary from model to model
  • Extended warranty: Up to 12 months available by paying extra charges
  • Tech support: From Nutech Service

6️⃣ Are refurbished laptops suitable for heavy use?

Yes. Business-class models (Dell Latitude, HP EliteBook, Lenovo ThinkPad) are built to handle long hours and demanding software.
We refurbish only top-tier corporate laptops, not consumer-grade systems.

8️⃣ What do the grades A/B/C mean?

  • Grade A: Excellent condition, minimal wear
  • Grade B: Slight scratches, fully functional
  • Grade C: Visible cosmetic wear, perfect working condition, best budget deals

Each listing on OldLaptops.in clearly shows the grade before purchase.

9️⃣ Can I check the laptop before buying in Delhi/NCR?

Yes ✅. You can visit our Nutech Service center at402, First Floor, Commercial Complex, Rajindra Jaina Tower, Wazirpur Industrial Area, Delhi, 110052. Inspect and test any device, and pick it up directly.

🔟 Should I buy online or offline?

Both are safe:

  • Online (nutechservice.com): Home delivery + warranty
  • Offline (Nutech Service): 402, First Floor, Commercial Complex, Rajindra Jaina Tower, Wazirpur Industrial Area, Delhi, 110052.

Live testing + instant support
Many customers prefer ordering online and using our Delhi workshop for service later.

11️⃣ What return or refund policy do you offer?

You can request a replacement or refund within 7 days if the product has any functional issue.
Refunds are processed within 3–5 working days after inspection.

12️⃣ Is the operating system genuine and licensed?

Yes. We pre-install Windows 10 Pro or Windows 11 Pro with genuine activation keys.
Linux or other OS installations are also available on request.

13. How long does the battery last?

  • Minimum 80% battery health guaranteed
  • Backup: 2–4 hours average
    If the battery is weak, it’s replaced during refurbishment.

14️⃣ Which brands are best for refurbished laptops?

We specialize in:

  • Dell – Latitude & Precision
  • HP – EliteBook, ProBook, ZBook
  • Lenovo – ThinkPad series
  • Apple – MacBook Pro & Air

These models are known for durability and spare-part availability.

15️⃣ What’s the difference between manufacturer-refurbished and Nutech-refurbished?

  • Manufacturer-refurbished: Restored by brand service centers.
  • Nutech-refurbished: Professionally restored by certified engineers with OEM parts and a Delhi-based warranty.
    Quality is equivalent, but Nutech-refurbished models cost 30–40% less.

16️⃣ Is buying refurbished laptops good for the environment?

Yes 🌱
Each refurbished laptop prevents over 30 kg of e-waste and reduces carbon emissions.
Buying from nutechservice.com is both eco-friendly and budget-friendly.

17️⃣ What condition should I expect from a refurbished laptop?

Expect a clean, fully functional system with minor external signs of use.
Internally, everything is tested and certified — no performance compromise.

18️⃣ What accessories are included?

Every package includes:

  • Laptop
  • Original or compatible charger
  • Invoice for tax and warranty reference

19️⃣ How can I check the battery or hardware health myself?

You can:

  • Run Windows Battery Report (CMD → powercfg /batteryreport)
  • Use built-in tools like HWInfo or CrystalDiskInfo
    Our team also provides a pre-purchase health certificate with every order.

20️⃣ Can I sell or exchange my old laptop here?

No 💻♻️
At nutechservice.com, you can't exchange or sell your old laptop or desktop as we only buy from companies, authorised Distiributor or manufactureres directly. 
We inspect it at Nutech Service, refurbish it responsibly, and offer you.

🌟 Why choose NutechService.com

  • Delhi-based refurbishment & support center
  • Genuine components & OS
  • Warranty + post-sale technical support
  • Transparent pricing, GST billing, and nationwide delivery
  • Sustainable, eco-friendly process